Telecom Market Transformation Trends in 2025
March 4, 2025
Telcos are shifting from being traditional connectivity providers to being full-stack technology suppliers that require structural changes to sustain profitability.
What Does Amazon’s New Milan Beauty Store Mean for Its Retail Strategy?
February 24, 2025
Amazon's investment in an experience-focused beauty store demonstrates that even a (predominantly) eCommerce pure-play retailer recognizes the value of physical retail when used strategically.
Leveraging GenAI for Cloud Sustainability in 2025
February 20, 2025
SustainabilityArtificial Intelligence
The rapid adoption of GenAI is reshaping cloud computing, offering transformative solutions while accelerating the achievement of sustainability goals.
SAP’s New ERP Transition Offer: Key Impacts and Insights for Service Providers
February 14, 2025
SAP’s new subscription offer, “SAP ERP, private edition, transition option,” expected to be available by 2Q25, will give SAP customers an additional three years to transform their ECC6-based legacy SAP systems.
AI Sovereignty: National Economic Competitiveness and Security
February 12, 2025
In a competitive and volatile geopolitical context, AI has become one of the most popular battlefields for nations competing for economic and security leadership.
Driving GenAI Success with Customers in Contact Centers
February 10, 2025
Organizational leaders must invest time and resources into thoughtfully planning the integration of AI and GenAI technologies, as well as the new roles and workflows they bring.