Let’s start talking about profits instead of just revenue
October 22, 2025
For more than a decade, telecom operators have measured success by one metric above all others: average revenue per user (ARPU). But as competition intensifies and price wars continue to drive down returns, ARPU alone tells an incomplete story.
How to Build High-Performing Sales Teams That Sell on Business Value
October 14, 2025
High-performance sales teams are not created by chance. It’s not about having the loudest pitch or the biggest pipeline. It’s about building teams that can step into the boardroom as trusted advisors.
IDC publishes the first European CCaaS MarketScape — a region that deserves Its own lens
October 13, 2025
Europe is a distinct market rather than as an extension of global models. Success in this region depends on understanding trust, compliance, and local engagement at a much deeper level.
Why B2B Tech Marketers Are Doubling Down on Events in 2026
October 6, 2025
B2B tech marketers are navigating tighter budgets and higher expectations in 2026. With ROI under the microscope, one strategy is emerging as both high-impact and measurable: events. IDC’s latest Sponsor Survey surfaces the data behind this shift.
How Tech Vendors in Europe Can Align Strategic Messaging for 2026
October 1, 2025
Discover how European tech vendors are preparing their messaging strategies for 2026. Learn how to align strategy, sales, and analyst commentary - while addressing the added challenge of fragmented multi-country markets.
IDC European Enterprise Communication and Collaboration Survey 2025: Growing Customer Demand for Choice and Flexibility
September 11, 2025
There is increasing market segmentation in the UC space, as customers demand more choice and flexibility. This underlines the need for UC providers to evaluate their strategies and align more closely with evolving market trends.






