AI and Chatbots herald new vibrancy and market entrants into the Contact Center market
August 13, 2018
AI and Conversational AI, in particular, is proving to be a welcome 'market kicker' for the contact center market by introducing new technology innovations, new vendors, and a new sense of market urgency.
Three UK’s 5G Strategy: It’s All About Capacity
August 13, 2018
Three intends to start trials of 5G RAN equipment in the first half of 2019. In the second half of 2019, Three intends to start introducing commercial 5G services.
3D Printing: Beyond Prototyping, Moving to Production
July 30, 2018
There is a good chance that in the 3D printing world, 2018 will be recalled as that year when first scientist and researchers were able 3D print an artificial cornea using human cells.
Wanted: A Digital Toolbox for Manufacturing
July 24, 2018
Discrete manufacturing might be undergoing the biggest transformation ever. For this, it needs to create and offer more integrated products and services.
European Oil and Gas Companies Reinventing IT Strategies to Drive Digital Innovation and Build Resilient Business
July 16, 2018
As soon as crude rose above $60-a-barrel in December 2017, many extraction projects became economically viable and the oil industry came to life again.
Data Ethics Will be the New Competitive Advantage
July 12, 2018
"Data ethics are essential if we are to benefit from the opportunities arising from the likes of artificial intelligence and machine learning.