logo
  • Research
  • Data & Analytics
  • Custom Solutions
  • Events
  • Our Analysts
  • For EU
  • About IDC
  • Resources
  • Blog
  • MyIDC
  • Become a Client
  • Search

CX

Customer Service: Telecoms’ First – and Last – Use Case for AI

March 4, 2024

Telecoms

Read More

Ready for NRF 2024: 10 Imperatives for Success in Retail

December 19, 2023

IndustriesDigital Transformation

Read More

How Can Manufacturers Transform the Customer Experience with B2B Digital Commerce

July 20, 2023

IndustriesManufacturingCustomer Experience

Read More

What Will Customer Experience Look Like in Retail?

January 9, 2023

Customer ExperienceIndustries

Read More

Loading…

Categories

Recent Posts

  • How to Build High-Performing Sales Teams That Sell on Business Value
  • IDC publishes the first European CCaaS MarketScape — a region that deserves Its own lens
  • Why B2B Tech Marketers Are Doubling Down on Events in 2026
  • How Tech Vendors in Europe Can Align Strategic Messaging for 2026
  • IDC European Enterprise Communication and Collaboration Survey 2025: Growing Customer Demand for Choice and Flexibility

Success Stories

——————————————————————————

Subscribe to IDC’s European Newsletter

SUBSCRIBE TO OUR BLOG AND GET THE LATEST INSIGHTS

[mailpoet_form id=”3″]

© 2025 IDC UK Blog. All rights reserved ǀ Privacy Policy ǀ Terms of Use