logo
  • Research
  • Data & Analytics
  • Custom Solutions
  • Events
  • Our Analysts
  • For EU
  • About IDC
  • Resources
  • Blog
  • MyIDC
  • Become a Client
  • Search

CX

How to Create a Customer-Centric Organisation Using Just ONE Word

November 21, 2022

Customer Experience

Read More

Is Customer Obsession Really a Good Thing?

November 2, 2022

Customer Experience

Read More

3 Reasons Why Customer Experience Management Platforms Fail

January 19, 2022

Customer Experience

Read More

Businessmen choose to rating score happy icons. Customer service experience and business satisfaction survey concept

How to Transform CX into Customer Success and Loyalty

April 9, 2021

Customer Experience

Read More

Loading…

Categories

Recent Posts

  • Rethinking CRM and Embracing Agentic AI: Towards a New Era of Customer Experience
  • Improving Business Resilience via Circularity – Tech Solutions are Needed
  • Is AI Creating a Two-Tier Workforce?
  • Taking the Big Leap How Can the HR Function Get Started with AI?
  • IAM 2025: The Rise of the Machines

Success Stories

——————————————————————————

Subscribe to IDC’s European Newsletter

SUBSCRIBE TO OUR BLOG AND GET THE LATEST INSIGHTS

Check your inbox or spam folder to confirm your subscription.

© 2025 IDC UK Blog. All rights reserved ǀ Privacy Policy ǀ Terms of Use