Results for: Retail

Transparency, word-of-mouth, customer experience, and in-store initiatives are the strategies you need to win customer loyalty in retail.

Find out the key insights from our IDC European Retail Executive Digital Forum 2020: The future of customer experience, fulfilment and inventory management and the new role of the physical store

Collaborating with digital ecosystems of partners and suppliers in retail can bring long-term growth and short-term profits.

Customer experience personalisation remains a top C-level priority for retailers that aim to innovate their business models over the next five years.