What Will Customer Experience Look Like in Retail?

At the center of the 3D CX integration, there are three core elements that are foundational of the immersive retail customer experience.

Transforming Retail Operations: A Recap of AWS London Analyst Tour

IDC Retail Insights Team Europe joined AWS for a two days’ AWS London Analyst Tour to give first-hand examples of how technology enables innovation of the entire retail value chain

3 Key Takeaways from the IDC Retail Summit

With buyers changing how and why they shop, retailers need to ensure that their brand purpose aligns with their customers and enhances their internal operations.

4 Ideas to Future-Proof Omnichannel Strategy in Retail

Retailers are facing systemic changes in consumer behaviour to which they need to adapt rapidly. These developments are opening new opportunities for companies to get their omnichannel strategy right.