Andrea Siviero
Andrea Siviero (Research Director, MacroTech, Digital Business, and Future of Work)
Giulia Carosella
Giulia Carosella (European Digital Transformation Practice Lead)

Fall traditionally means Predictions time for the entire IDC community. That point of the year where we gather across different research domains to reflect on those trends steering organizations’ digital agendas and predict what will characterize the digital landscape in the months and years to come.

This year, this is happening at the dawn of a new chapter in the Digital Business Era: the chapter of AI Everywhere.

Generative AI triggered the opening of this chapter because it holds the potential to drastically reduce the time and long-term costs associated with developing solutions across a wide range of use cases associated with automation and intelligence. It is completely changing our relationship with data and how we extract value from both structured and unstructured data.

This era is about how we use data as input and as a business outcome:

  • 18% of EMEA organizations believe that GenAI is already disrupting their business, and 70% of all organizations believe it will do so in the next 18 months.
  • 44% of EMEA organizations are already investing in GenAI or doing initial model testing and proofs of concepts.
  • Customer-facing applications, financial and operational decision support applications, and employee experience applications are sweet spots for GenAI integration.
  • GenAI is expected to capture 15% of EMEA organizations’ new IT projects budgets in 2024, representing a must-have chevron in technology vendors capabilities and portfolios (IDC GenAI ARC Survey, August 2023 — GenAI Awareness, Readiness, and Commitment: A First Look at IT Leaders’ Expectations and Concerns for Generative AI).

For organizations to gain a competitive edge in this new era, a full reimagination is needed.

Creating an intelligent architecture that is supported by a cost-effective digital infrastructure and relevant capabilities is a priority. At the same time, this journey raises ethical and trust-related questions that purpose-driven organizations must prepare for.

AI Everywhere is certainly the key factor altering the global business and digital ecosystem for the next 12-24 months and beyond, but other critical external drivers will also shake 2024:

  1. The Drive to Automate
  2. Economic Uncertainty 
  3. Geopolitical Turbulence
  4. Global Supply Chain Resiliency
  5. Cybersecurity and Risk
  6. The Digital Business Imperative
  7. Everything as a Service Intensification
  8. Dynamic Work and Skills
  9. Shifting Tech Regulatory Landscape 
  10. Operationalization of ESG 
Source: Critical External Drivers Shaping Global IT and Business Planning, 2024, IDC 2023

This year’s unveiling of IDC’s EMEA Predictions for 2024 and will take place on December 11. In the weeks leading up to the reveal, we will release a series of thought leaderships assets that will double-click on these key drivers, analyzing their digital impact and highlighting actions that organizations will have to take to be Digital Future ready (the partial list of upcoming webcasts with registration links can be found below).

In the meantime, if you want to remain updated on the upcoming releases, please visit our IDC European FutureScape page, and register to join us for the IDC EMEA Futurescape 2024 webcast.


Upcoming October and November IDC EMEA webcasts you can register for:

Premium Device Sales Soaring: Navigating Inflation and Consumer Trends

Five Ways to Unlock a Purposeful, Automated Future of Work in EMEA

Driving a digital advantage with intelligent infrastructure management in EMEA

The Cloud-Centric World: Strategies for Service Providers to Drive Differentiation

Sustainability in EMEA: The Challenge of Moving from Ambition to Action

Embracing Tomorrow: Your Roadmap to Emerging Technologies in EMEA


Spread the love