IDC Blog - The Latest Tech News You Need to Know
Here you will find the latest insights from our lead analysts, as well as advice and research on how different technology trends are shaping and transforming the world.
Why COVID-19 Takes CX to the Top of the Tech Charts
New research by IDC shows that COVID-19 has unexpectedly catapulted customer experience (CX) to the top of the European enterprise technology buying agenda.
The Frontline CIO Interview – Healthcare
Martin is a CIO in the UK National Health Service in one of the largest NHS teaching trusts in England, well and truly on the “front line” in our response to the pandemic.
Crisis Time is Opportunity Time for European C-Suites
In the 2020 crisis, volatility is forcing a frantic reshape of internal and external processes. Business use cases are taking center stage in the C-Suite.
Building a 5G Marketing Proposition: Guidelines for Success
The "revolutionary" capabilities of 5G are still a year or two away. Some disappointment is already evident among early 5G adopters, and it is important to prevent this growing into a backlash.
easyJet Data Breach — Rebuilding Trust Now a Priority
easyJet data breach exposed the email addresses and travel details of 9 million customers, as well as the credit card details of 2,208 customers.
Why the Edge Matters Before, During, and Post-COVID-19
Due to COVID-19, CDNs and related edge cloud solutions have become even more important to increase the resiliency of the internet as traffic volumes surged in the past months.