It’s Time for Banks to Improve Mobile Banking Satisfaction
May 15, 2017
A smaller proportion of people rate mobile banking as “excellent” than branch or online: a smaller proportion also rate it “very good”. And a larger number rate it “fair” or “poor”, the lowest two categories.
Big Data Analytics in Action: Putting Culture Front and Center
May 10, 2017
The right culture and leadership is pivotal for European organisations embrace data and analytics technologies to become more data driven.
Legacy Applications are Blocking New Healthcare Business Models
May 5, 2017
In healthcare, legacy is a growing problem. Not only when looking at obsolete digital applications but also on infrastructure.
GDPR Countdown II: Do’s and Don’ts for Marketers
May 2, 2017
Companies are desperate for information and insight on GDPR, and if you don’t have a view they'll ask your competitors. Here's what to do (and not) in messaging for GDPR.
GDPR Countdown I: Why Marketers Should Pay Attention
April 26, 2017
GDPR is fundamentally about risk: how to identify and size it, and how to minimise it. Most companies have a very loose understanding of this concept, and need assistance.
Three Mega-Trends Affecting Partners and Channel
April 20, 2017
Partners and channel are impacted by the 3rd platform (especially cloud), changing partner landscape, and implications of these changes for partner programs.