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customer journey

Winning Customer Heart

Winning the Customer’s Heart — Building New Business Models

August 13, 2019

Customer Experience

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CX Technology Investments

New IDC Research Sheds Light on CX Technology Investments

March 12, 2019

Customer Experience

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Are European Enterprises Adopting Digital Customer Journey Management?

July 5, 2018

Marketing

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Categories

Recent Posts

  • How to Build High-Performing Sales Teams That Sell on Business Value
  • IDC publishes the first European CCaaS MarketScape — a region that deserves Its own lens
  • Why B2B Tech Marketers Are Doubling Down on Events in 2026
  • How Tech Vendors in Europe Can Align Strategic Messaging for 2026
  • IDC European Enterprise Communication and Collaboration Survey 2025: Growing Customer Demand for Choice and Flexibility

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