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customer journey

Winning Customer Heart

Winning the Customer’s Heart — Building New Business Models

August 13, 2019

Customer Experience

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CX Technology Investments

New IDC Research Sheds Light on CX Technology Investments

March 12, 2019

Customer Experience

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Are European Enterprises Adopting Digital Customer Journey Management?

July 5, 2018

Marketing

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Recent Posts

  • The AI homework nobody asked for (but everyone’s getting anyway)
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  • How to Build High-Performing Sales Teams That Sell on Business Value
  • IDC publishes the first European CCaaS MarketScape — a region that deserves Its own lens

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