logo
  • Research
  • Data & Analytics
  • Custom Solutions
  • Events
  • Our Analysts
  • For EU
  • About IDC
  • Resources
  • Blog
  • MyIDC
  • Become a Client
  • Search

Customer Experience

3 Reasons Why Customer Experience Management Platforms Fail

January 19, 2022

Customer Experience

Read More

Businessmen choose to rating score happy icons. Customer service experience and business satisfaction survey concept

How to Transform CX into Customer Success and Loyalty

April 9, 2021

Customer Experience

Read More

Like and share social media. Hands holding smartphone with social media network icons. Marketing concept.

How Do European Countries Rank for Emotional Engagement?

March 24, 2021

Customer Experience

Read More

4 Ways to Win Customer Loyalty in Retail

March 5, 2021

IndustriesCustomer Experience

Read More

Loading…

Categories

Recent Posts

  • The AI homework nobody asked for (but everyone’s getting anyway)
  • Beyond the revenue mirage: what vendors must understand about partner success
  • Let’s start talking about profits instead of just revenue
  • How to Build High-Performing Sales Teams That Sell on Business Value
  • IDC publishes the first European CCaaS MarketScape — a region that deserves Its own lens

Success Stories

——————————————————————————

Subscribe to IDC’s European Newsletter

SUBSCRIBE TO OUR BLOG AND GET THE LATEST INSIGHTS

[mailpoet_form id=”3″]

© 2025 IDC UK Blog. All rights reserved ǀ Privacy Policy ǀ Terms of Use