logo
  • Research
  • Data & Analytics
  • Custom Solutions
  • Events
  • Our Analysts
  • For EU
  • About IDC
  • Resources
  • Blog
  • MyIDC
  • Become a Client
  • Search

Customer Experience

IDC-CX-Top-Tech-Charts

Why COVID-19 Takes CX to the Top of the Tech Charts

June 4, 2020

Customer Experience

Read More

COVID-19 Customer Experience

4 reasons why COVID-19 will impact customer experience forever

April 14, 2020

Customer Experience

Read More

Customer Experience: The Race to Personalization at Scale

September 10, 2019

Customer Experience

Read More

Winning Customer Heart

Winning the Customer’s Heart — Building New Business Models

August 13, 2019

Customer Experience

Read More

Loading…

Categories

Recent Posts

  • How to Build High-Performing Sales Teams That Sell on Business Value
  • IDC publishes the first European CCaaS MarketScape — a region that deserves Its own lens
  • Why B2B Tech Marketers Are Doubling Down on Events in 2026
  • How Tech Vendors in Europe Can Align Strategic Messaging for 2026
  • IDC European Enterprise Communication and Collaboration Survey 2025: Growing Customer Demand for Choice and Flexibility

Success Stories

——————————————————————————

Subscribe to IDC’s European Newsletter

SUBSCRIBE TO OUR BLOG AND GET THE LATEST INSIGHTS

[mailpoet_form id=”3″]

© 2025 IDC UK Blog. All rights reserved ǀ Privacy Policy ǀ Terms of Use