You Must Decide What State of the Art Means to Your Organization!

The GDPR concept of 'state of the art' (SotA) continues to cause confusion for many – and I'm afraid that even though SotA is used throughout the GDPR (and the Network and Information Security directive), nowhere is it defined - waiting for definitive guidance is not going to be fruitful.Read more


Digital Transformation: which role will European Industries play?

Andrea Minonne
Andrea Minonne (Research Manager, Data & Analytics, Europe)
Gabriele Roberti
Gabriele Roberti (Research Manager, European Industry Solutions, Customer Insights & Analysis)
Thomas Vavra (Associate Vice President, Software, CEMA)
Digital transformation is a journey that many companies in Europe are still struggling with. Even if Cloud, Mobility, Big Data and Analytics and Social are already well-known, it's a matter of fact that the adoption and use of these technologies vary among different vertical industries and company sizes. Vendors should look at these differences when drawing their go-to-market strategies.Read more


GDPR Sprint: 6 Considerations to Hit the 25 May 2018 Deadline!

Carla Arend
Carla Arend (Lead analyst European Cloud Research)

With the GDPR deadline of 25 May 2018 fast approaching, will you be compliant when the regulators come knocking? It could be close: while 43% of organizations surveyed by IDC believe they will be ready in May this  year, almost the same number (40%) are not sure that they will make it in time. That's a lot of organizations taking what could be a big risk.

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Achieving a Superior Patient Experience in Digital Healthcare Services: The Role of Design-Thinking

Silvia Piai
Silvia Piai (Research Director, Health Insights)
We often hear that to solve many of today's healthcare systems problems we need to start (re)putting patients at the center. "Engraining patient-centrity throughout services and process" has become a sort of industry catch-phrase, with many variations that have highlighted the importance of taking the concept of patient experience to a more profound level and that have also started to gain wider public attention through patient associations campaigns, such as for example the "No decision about me, without me" led in the UK few years ago.  Read more