IDC Blog - The Latest Tech News You Need to Know

Here you will find the latest insights from our lead analysts, as well as advice and research on how different technology trends are shaping and transforming the world.

CX Market

Dancing on the CX Market Ice: Salesforce and Adobe Choose Their Partners

The CX market is increasingly becoming polarised around the two sexiest and fastest-growing leading protagonists: Salesforce and Adobe.

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Insurance CX delivered with empathy critical amid turbulence: Takeaways from the ABI Conference

To capitalize on opportunities, the U.K. insurance industry should be more open to embrace digital technologies and explore partnerships with insurtechs.

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Future-of-Work-Angela-Salmeron-IDC

The Future of Work: When “Good” IT Strategies Help Drive Change

An IT strategy with a "people first" approach is crucial for a company's survival in this rapidly changing world in the future of work.

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AI Innovation

European AI Innovation Yields Global Winners

It's widely believed that European businesses are not exploiting advanced technologies such as AI as effectively as US or Chinese companies.

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Application services

Intelligent Application Services: Redefining the Market for the Digital Era

Application services providers are under intense pressure to transform themselves to truly support rapid customer innovation at scale.

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Moving Beyond Traditional Boundaries: Pharma Getting Closer to Patients

European pharma is starting to take steps to break down the traditional boundaries, striving to directly engage with and get closer to the patients.

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